question

Marvin Stein avatar image
Marvin Stein asked ·

Fax error: "The information could not be saved. Please try again later"

error message when faxingfaxing from softphoneinformation could not be saved
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Reids Mom avatar image
Reids Mom answered ·
Hi folks...this goes beyond "&" symbols.  I also had to delete "-" from my file names before the message would disappear.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

gregory-steiger avatar image
gregory-steiger answered ·
Also don't use " & * /  double spaces AND make sure the filename isn't too long.  It would be much better to issue this error on uploading the file when the problem occurs and the filename could be validated rather than when sending the fax (after the file appears to have been successfully uploaded).
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces