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Tony Van Oort avatar image
Tony Van Oort asked ·

inbound callers get busy signal when phone is not busy

We have an issue in our area that when we call certain numbers (usually cellphone numbers) we get a busy signal at all times. Worse - when certain numbers try to call us THEY get a busy signal all the time. RC Support says there is no issue as when they call in they cannot duplicate it. It almost seems as if some cell carriers don't recognize the numbers that RC issues (it's when they call our direct extension numbers which are RC issued/assigned) Is anyone else having this issue?
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Sarah Eva Monroe avatar image
Sarah Eva Monroe answered ·
Hi, I'm having the same issue. See my call log attached. Carrier is Sprint and my area code is 312. Note that these calls were made on Wednesday, May 21.

 
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Sarah Eva Monroe answered ·
Hi, anyone able to address this? Thanks!
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