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arkady asked ·

Unable to see ALL messages on Softphone on a Mac

I am unable to see all messages on my macbook Air for MY extension, I can log in onto someone else extension and I can view all of there messages. I can't see my messages on my own extension any help? Softphone will notify me that I have a fax coming in. But I cannot view them. I've tried to synchronize, but does not help either.
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