question

Bill Foster avatar image
Bill Foster asked ·

10% of talk time is Choppy, Not Acceptable

For every 20 mins I talk on the phone I consistently get 2 minutes where the incoming audio goes silent...or becomes extremely choppy. This is a huge problem when I'm trying to conduct business that I have to hang up my "land line" and call the client back on my infinitely more reliable cell phone.
choppy audiopoor audio qualitypoor call qualitybad audio
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
ben-foster396 avatar image
ben-foster396 answered ·
Chuck is correct, sounds like a network issue. We can help you select a good router, set QoS settings and optimize call shaping - just open a support ticket for assistance.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces