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Jeroen Couwenberg avatar image
Jeroen Couwenberg asked ·

Account Creation

A colleague if mine tried to create an developer account but something wnet wrong. He went through the signup steps and at the last step when he confirmed his details, an error popped up. Now when he tries to signup again he receives an error saying his emailadress is already in use but there is no way to retrieve it because no password has been set.

The emailadress used is m.vdlinden@loyally.eu.
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Phong Vu avatar image
Phong Vu answered ·
Hi Jeroen,

I check the email address but could not find a new account associated with that email. Can you tell your colleague to clear the browser cookies and retry.

Let me know if the problem still persists.
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Tyler Liu avatar image
Tyler Liu answered ·
Did you try to reset password (forgot my password)? If it still doesn't work, please send an email to devsupport@ringcentral.com
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timothy-knight16222 avatar image
timothy-knight16222 answered ·
Hey All. I am getting your request for support through my email. He also called me earlier. We might check to see if there is some way our lines are "crossed"....I am no help on the technology sorry. 
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Jeroen Couwenberg avatar image
Jeroen Couwenberg answered ·

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Jeroen Couwenberg avatar image
Jeroen Couwenberg answered ·
The colleague is still receiving this problem. I will ask him to send an email to devsupport@ringcentral.com
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