question

Jeroen Couwenberg avatar image
Jeroen Couwenberg asked ·

Graduation

We want to pass graduation and be able to set our app to production. There is one endpoint criteria we have not hit 5 times. This endpoint  we will not use anymore in our app. I really hope we can avoid having to wait two days for this criteria to clear out before I can apply for production.

The app it concerns is Loyally Freshdesk Call Control
and the endpoint we will not be using anymore is - account/directory/contacts

Can you maybe remove that endpoint so we can graduate the app?

Kind regards,

Jeroen
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Phong Vu avatar image
Phong Vu answered ·
Hi Jeroen,

Either you send a request to devsupport@ringcentral.com to request for the waive. Or, double check if your app does not need to access user contact any more then remove the ReadContacts permission from the app then graduate it.
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Jeroen Couwenberg avatar image
Jeroen Couwenberg answered ·
Hi Phong,

I will email the devsupport concerning this problem. The problem has to do with one of the endpoint criteria and not a permission. 
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