question

Oliver Connor avatar image
Oliver Connor asked ·

Fax Issues

Has anyone had any issues with sending out faxes with email? I've got email addresses in the system as "trusted", but one is having issues sending out. I've also had issues sending out faxes to recipients with one line for telephone/fax, they say it just rings and rings. I understand this could be on their end, not mine.
faxemail
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Oliver Connor avatar image
Oliver Connor answered ·
Well as an update, we had to cancel our RC Fax.  We got to a point where we couldn't send out any faxes via email, not even the main email, which was mine.  We tried to fix it, troubleshoot it, but nothing worked.  I was told that some fax machines just don't work well with the system? 

I will say that RC's customer and tech support were nothing short of amazing.  I wouldn't hesitate to try it again with them later down the road.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces