billing info not accepted

Question

question

cheryl1 asked May 2, '14 jessica-community-moderator answered Nov 11, '20

billing info not accepted

I have tried to update my credit card information and it says it is not accepted and gives me a toll free number to call. I call the number and all I get are prompts and canned messages. I cannot get through to a real person to solve this problem.

billing

1

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Tina Williams commented · Nov 03, 2020 at 12:14 PM

same as me

0 ·

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app

Answer 1 · 2020-11-11T16:37:01Z

jessica-community-moderator answered Nov 11, '20

Please contact support for help with updating your billing information.

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Answer 2 · 2014-05-02T21:32:07Z

ben-foster396 answered May 2, '14 cheryl1 commented Nov 11, '20

Hi Cheryl - you can update your billing info by logging in to your account and clicking the "Billing" tab. What did you encounter when you tried to do this?

1

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

cheryl1 commented · May 02, 2014 at 10:29 PM

I did that, entered all of my new information and it was not accepted.

0 ·

question

billing info not accepted

2 Answers

question details