question

Chris Woods avatar image
Chris Woods asked ·

No audio - error messages

Whenever I boot my computer, I get a Softphone error message - "Unable to initialize audio device"  I get the same error message when I try to run Tools > Audio Setup.

On one occasion I was able to uninstall and then re-install but the problem has returned and that method is no longer working.

During install I get an (printer?) error message "Operation could not be completed"  error 0x000005b3


topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Chris Woods avatar image
Chris Woods answered ·
Issue solved.  It appears that RingCentral expects my USB headset to be plugged in (although I never use this headset for RC calls)
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces