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burnit asked ·

I can't retrieve voicemails. I am never asked for my PIN when I call the 800 number.

I am only able to hear about half of the voicemails that the call log says have been received. I am never prompted to enter my PIN when I call from my cell phone. I purchased this service for simply receiving voicemails and I am having trouble with that. All of the other options are nice but this one function is the only thing I want and I am having problems with it. The smartphone app (for iPhone) has been of little help thus far. 
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sonia-singh127 answered ·
Hello: you should be able to get all your voicemails through the iPhone App.  Can you share more details about what you are experiencing? 
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