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chris12345 asked ·

SIP Credentials to point external DID to RingCentral

Hey Guys

I have purchased a German DID +492214670xxxx from FlyNumber and I am trying to configure the settings so that the calls successfully route into RingCentral. Our RingCentral number in UK is 01865959xxx

The issue is that it seems to be trial&error and I haven't yet found anything that works.

There are 3 settings to get right:

1. VoIP protocol: set to "SIP"

2. Host: set to "sip.ringcentral.com"

3. Username/ext: set to "441865959xxx"

I have tried various other usernames: 00441865959xxx, 01865959xxx, 001441865959xxx, 1441865959xxx.

Does anybody know what the settings should be?

Chris
xxx used as substitute for actual numbers!

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