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katie12 avatar image
katie12 asked ·

HOW DO I GET ACTUAL HELP?!?!

HOW DO I GET ACTUAL HELP?!?! THIS HAS BEEN A NIGHTMARE AND NOW MY BUSINESS IS LOSING INCOME. HOW DO I GET IN TOUCH WITH SOMEONE WHO KNOWS WHAT THEY ARE DOING AND A SUPERVISOR?!?!?!
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jake valine avatar image
jake valine answered ·
Hi Katie, visit this page it has all the support phone numbers. You will need to know the security question to gain full access to the account. They will be able to help you out and they are quite good at it. Just keep calm :)
http://success.ringcentral.com/RCCallSupport
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Jake, what is the issue.  

10 hours with support is a long time not to have an issue resolved.

Explain what you need and we could assist

Thanks

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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Chuck, I have the issue, not Jake.  There are MANY issues.  I have spoken to 3 different people in support with a lot of finger pointing.  Things are not set up properly and there have been SEVERAL mistakes.  I am beyond frustrated and it is just way too much to type out.  I just want someone who actually knows what they are doing to help me.  Our business is suffering because of the countless mistakes.
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Contact me directly.  

ckfuscone@yahoo.com

I have been doing Ring central Consulting for years and I will be able to help you

E-Mail me so we could chat or give me a call

I am free at 4:30 CST today

630-975-1200

Thanks

Chuck
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katie12 avatar image
katie12 answered ·
Jake, thanks for the suggestion, but I have already spent over 10 HOURS on the phone with support and have gotten NOWHERE!
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Travis Ransom answered ·
Call your rep.  If you signed up online then make support assign you one.
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