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J Deuvall avatar image
J Deuvall asked ·

Message Waiting Indicator on 3rd party phones

RingCentral needs to allow non-RingCentral phones to configure for Message Waiting Indications. 

There are posts dating back over a year and clearly the number of posts indicate that the users want this feature.  I have an Aastra 6739i and it is fully configurable to have the MWI feature work.

If the programmers do not have it, the Admin Guide for the phone is here:

ftp://downloads.aastra.com/Downloads/...


Just search on "Message Waiting" or "MWI".  This is a pretty basic feature and we should be limited to the small selection of RingCentral phones.

message waiting indicatormwi
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kim answered ·
The MWI can be disabled/enabled by contacting support. Just provide them with the Phone Number and Serial Number.  You can also email community.support@ringcentral.com and we can do it.
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