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Taylor N avatar image
Taylor N asked ·

How do we allow Receptionist to answer calls to a specific ext without having her phone ring?

We would like there to have our receptionist answer one of our extensions if we need her to without having her phone ring every time we get a call. When she sees that a call is coming in on our line (by the button flashing green) she should be able to click on our extension and answer the call.
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Chuck Fuscone avatar image
Chuck Fuscone answered ·
Uncheck the box that says ring my phone when a phone I am monitoring rings.

That should do it

Chuck
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