question

Kirk Sears avatar image
Kirk Sears asked ·

Your new ringcentral softphone is horrible and not for business use. Why should I have to click then wait to find the dial pad?

Horrible Softphone
hotkeydial out hotkey
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Glory Hammes avatar image
Glory Hammes answered ·
The new softphone lost this feature in comparison to the previous version. This is a shame.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

oleg avatar image
oleg answered ·
Hotkey Cntr-D - for win
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

shawn-salamipour avatar image
shawn-salamipour answered ·
Marco, what he and others are saying is that now it no longer calls the phone number for you AFTER you hit F6. Yes it does snap the number to the softphone but then the rep has to click on the phone to dial. 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

marco-s.-casalaina avatar image
marco-s.-casalaina answered ·
Note that you can highlight any number in any window and press F6, and that will snap RingCentral to the front with that number prepopulated in it. Perhaps that's what you're looking for?
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces