question

Chris Wise avatar image
Chris Wise asked ·

RingCentral network issue.

anyone else experiencing this?  very frustrating...

topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Ethan Kern avatar image
Ethan Kern answered ·
Winter Park, FL - I get an "Internal Server Error" with a busy tone when I attempt to dial an extension, use Intercom or make an outgoing call. The "Presence" feature shows all lines as in-use. Sometimes we are getting an error on incoming calls and sometimes they go through. Hopefully RC is working quickly on this issue.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

south avatar image
south answered ·
issues here in new york also.  were you able t get a rep on the phone to ask about when it will be back up.  we just kept getting put on hold
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Jason Groth avatar image
Jason Groth answered ·
Yes - here in the detroit area also.  I would like to know if it is us or RingCentral so i don't waste my time trying to fix it.
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

south avatar image
south answered ·
it says all US customers may be having issues because of something wrong with their network
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Chris Wise avatar image
Chris Wise answered ·
no we have no resolution to this.  And this unfortunately is not the first time we have had trouble.  Phone service has been very unreliable.  Disruptive to my business to say the least.

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

shari-sullivan avatar image
shari-sullivan answered ·
Oklahoma too -
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Chris Wise avatar image
Chris Wise answered ·
All our phones are frozen too.  Blinking lines, can't access voicemail, etc etc.  How many times in the past year has this happened to you?  this must be the 5th or 6th time for us.  Embarrassing.

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

admin@bmbllc avatar image
admin@bmbllc answered ·
In the Atlanta area too
1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

We are up now!
0 Likes 0 · ·
melissa1 avatar image
melissa1 answered ·
Chicago area is out too. When I called at 10am CST they told me to call back in an hour because their server was down. When you dial our main telephone # assigned to the auto receptionist it says it gives a fast busy or a recording saying the number is not in service.  
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Lisa Watson avatar image
Lisa Watson answered ·
HERE IS SOUTHERN CALIF TOO!
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces