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bryan12 avatar image
bryan12 asked ·

Has anyone succesfully terminated their contract due to the repeated service problems

We have lost THOUSANDS of dollars in business due to the blanket outages.  Has anyone successfully terminated their agreement and / or been compensated for lost revenue?
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Chris Wise answered ·
I will let you know.  That will be step two after I get my phone lines back up.  Or should I say if...
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Chris Wise avatar image
Chris Wise answered ·
Not exactly.  We switched to another carrier and that completely fixed all quality issues we were having with our phone service.  But RingCentral has locked me out of my account and I cannot get my 800 number to forward over to my main number (while I am waiting for that last phone number to port over).  Still paying for service, but you guys really need to clean up your act.
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mike avatar image mike ·
If your account has been closed but you still need to transfer a number, the best thing to do is give us a call: 888-898-4591

Mike 
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mike answered ·
There was an issue a few weeks ago that affected a segment of our customers but it was resolved. Are either of you still having problems? 

Mike 
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