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Jerry Spaulding avatar image
Jerry Spaulding asked ·

PROBLEMS FAXING

Really RingCentral you make changes and then let anyone try and fix the problem. Very frustrated because I lost 64 minutes of my time to tell me that you can' fix the problem and it may take more than 24hours to fix it. I can't fax. I'm sorry but this is a priority and something that really can't wait "24 hours or More" I haven't be able to fax anything since 7:15pm pacific time on 11/13/14. It really needs to be fixed sooner than that for what I am paying every month.
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regina answered ·
Looks like they got this fixed Friday night, and updated the softphone at the same time.  Coincidence?
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