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mel1 avatar image
mel1 asked ·

How long will Sent Faxes stay in Sent Folder?

Can I see all my faxes that I sent in my 'sent' folder? I want to see all my outgoing faxes that I ever sent. Currently I only see the recent ones. Is there a setting to save all my sent faxes in my sent folder?

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mike avatar image
mike answered ·
Hello Mel, 

Sent items are retained for 30 days and then auto deleted. So, you'll only be able to view the more recent items. There currently is not a setting that allows you to change it so that it saves all sent faxes past 30 days. 

Mike 
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Johnny Ainsworth answered ·
I was told today that faxes should be able to be viewed for up to 90 days.  Although, if you have a mac, there is not a sent folder in the Softphone which is a really bad omission.
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