question

robert-dziedzic avatar image
robert-dziedzic asked ·

Fax Transmission Results question

I'm just trying to get clarification on the fax results email I get.
It will list the email address with the date/time and the result. In this case it says failed.
But under that it lists the 2 files I tried to send and it says success next to them.

Does this mean the files converted, but the fax itself failed?

Thank you

topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
mike avatar image
mike answered ·
Hi Robert, if you still need help with this can you provide the phone number you are faxing from, and also the date, time, recipient of the fax so we can log in and look at it?  I made this a private conversation so any information you post will not be view-able to the public. 

Mike 
1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

I figured out the issue.
0 Likes 0 · ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces