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E. M Scott avatar image
E. M Scott asked ·

Inbound Fax

Inbound faxes are electronically forwarded to an email account (receptionist). Receptionist gets notification on her Cisco desk phone, softphone and email. How do I stop the email notifications doing to her softphone and desk phone?
forward fax
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Chuck Fuscone avatar image
Chuck Fuscone answered ·
I usually create a extension dedicated to the fax number.  This way I could control where the faxes go with out changing a user settings or having the phone notified.  

You could put extra E-mail addresses in if multiple people need access to the faxes, 

It is a good practice that has worked out well for my clients.

There is no cost to add additional extensions to the system.  Once created, just point company fax to this extension.

Make sense?

Let us know

Chuck
Certified Ring Central Installer
chuckfuscone@gmail.com
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mark12345678 avatar image
mark12345678 answered ·
Hi Chuck,

How did you have your people set it up as an extension.

Thanks,

Mark
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mike avatar image
mike answered ·
Hi Mark,  I think these are the instructions you are looking for. 

Creating and Assigning a Fax Only Extension
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