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brad avatar image
brad asked ·

No longer receiving email notifications when a fax comes in

I no longer receive an email notification when a fax comes in. My settings are correct. What do I need to do so that I am not constantly having to login to RingCentral to check for faxes?
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mike answered ·
Hello Brad, 

The first thing to check is your junk or spam folder. You may have to whitelist the  email address.  

Let us know if that does not work, or you are not seeing the email in your junk or spam folder. 

Mike 
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