With our old telecom, we used to have our faxes forwarded directly into an email account, with the faxes as a PDF attachment. That would be much easier to deal with than having to log-in to the website and download them. We are already getting email notifications that a fax has arrived - it would be simpler to just have the fax attached rather than taking the additional step of logging in.
@Mike, Official Rep, what if the customer's email service does not support attachments over the size of 10 mbs? If we select "include attachment with email", and the attachment size is greater than 10 mbs, will we still receive the notification email? Also, from the admin portal, should I want to send a fax received by email to someone else, is there a way for me to tell how large the attachment will be before I send it?