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ben-schorr avatar image
ben-schorr asked ·

Forward regular extension to autoreceptionist after hours

I have a client who uses extension 101 (a direct dial local number) as their main number rather than the 800 number. They'd like the autoreceptionist to answer it after hours. Any way to get that done? I'm guessing I'll have to set up an after-hours forward from their extension (101) to the 800 number...but happy to learn of any better ways.
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Chuck Fuscone avatar image
Chuck Fuscone answered ·
Easy to accomplish.  it may make better sense to have the number move to the company number so that the hours are controlled at the company level and not at the extension level.

This is easy to accomplish with a call to support.

Hope this helps

Chuck
Certified Ring Central Installer.
chuckfuscone@gmail.com
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O.K., I'll give Support a call. Thanks.
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