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Darren Wang avatar image
Darren Wang asked ·

Warm Transfer problem on Desktop App

I just upgraded Desktop app to 7.0.5.11608. At the time, I'm doing a warm transfer. No matter how many times I click the "Complete Transfer" button, "complete transfer" button will not disappear. The caller is on hold status. The forwarder  only hears silence.

I don't have this problem in previous version.
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mike answered ·
Hi Darren, 

If you are still having this issue, please  Open a Case and provide the phone number(s) that are giving you this problem. I believe this is already being looked at but if you can provide us another example that would be great. 

Mike
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