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Louise Desserre avatar image
Louise Desserre asked ·

Why are callers getting a busy signal sometimes when they call us?

We have had complaints of callers getting a busy signal when calling us. This has happened quite a few times over the last week and it goes on for half hour or better, where no calls are coming in at all.
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mike answered ·
Hi Louise,  

We'll need to gather some specific details in order to research this. Can you please  Open a Case so that we can review your account details. If possible please include some times & dates etc when this was happening and include as much information as you have  available; number called, called from number etc. 

Thanks
Mike 
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