question

Alan Cox avatar image
Alan Cox asked ·

Message no changing

Made my own hold message and it does not change when i call, Still the default one. This is in a grourp queue, I have tried to change it by selecting the group and one person in the group.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
mike avatar image
mike answered ·
Can you clarify the group name and the user extension. I believe I found your account but want to verify I'm looking at correct information. The group that I found, is not currently set to play custom hold music. Be sure to click the Save button as it's hard to see and sometimes you have to scroll down. 

Mike 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces