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Ray Whitmore avatar image
Ray Whitmore asked ·

lights flashing orange

top 2 lights flashing orange; bottom 3 solid orange. have 3 bars and phone says it is connected to Internet. have rebooted over and over with no success. went to all green for a while Saturday and is now back to orange.
spa 5256
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Ray Whitmore avatar image
Ray Whitmore answered ·
It is a Cisco SPA 5256. BTW, did an online chat with RingCentral support (Gena). She did a reset which got the green lights on again. But it has been an intermittent problem. It comes and goes, sometimes for minutes, sometimes for days. She sent me a list of ports to open up on the router as another possible solution. I will try that tomorrow. 
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OK.. Thanks for the followup Ray. Let us know if you still have problems after making the changes. 

Mike 
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mike answered ·
Hi Ray, what phone model is this and I'll look into this.

Mike 
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