question

steven1234 avatar image
steven1234 asked ·

desktop app install

I have Bria 4 on my computer, to use per vendor's instructions with another app. I want to use RingCentral's desktop app, but it won't install. I get an error message saying there's an open softphone. Neither Ring Central or Bria 4 appear to be open.  Please advise.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
mike avatar image
mike answered ·
The first thing to check is to open the Task Manager on your computer and look at both the tabs for Applications and Processes.  It sounds like there's still a running process in the background even though the program may be closed. 

Mike 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces