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Andrew Lester avatar image
Andrew Lester asked ·

ZTE Phone Compatability

Whenever dialing out on a ZTE 7796C phone, the RingCentral app is adding a +1-(area code) to whatever number we dial. This causes the call to not go through. Does anyone know if this is a setting which I might be able to change either within RingCentral or the phone itself?
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kim answered ·
Andrew, 
 
Can you clarify, is the call being placed inside the RingCentral app or is RingingOut to your cell phone carrier and your cellphone is making the call? 

Kim


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