question

Aleksandr Jogerst avatar image
Aleksandr Jogerst asked ·

App updates, and now long to connect

It looks like the ringcentral app (at least for Android) updated a few days ago, and ever since when I connect (or try) via VOIP it takes for ever to connect. The call just states "Connecting..." Anyone else experiencing this? I have perfect 4G service, and this is a new problem as of 4-5 days ago.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Aleksandr Jogerst avatar image
Aleksandr Jogerst answered ·
appears to be working, thank you!
1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

You're welcome 
0 Likes 0 · ·
mike avatar image
mike answered ·
I just updated the app on two different Androids and didn't notice any difference in the Connection time.  Try to uninstall and reinstall it and see if that makes a difference.   Does the problem persist on both  wifi and 3g/4g? 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces