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Mehrad B Razavi avatar image
Mehrad B Razavi asked ·

Mobile app: recordings does not show all

when we make phone calls from desk phone logs dont get recorded on the app. just incoming calls show up.
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mike avatar image
mike answered ·
That is correct. The mobile app was designed that way. The mobile app will only show calls made from the app. To view a complete list of all calls you'll need to log into the account online. 

Mike 
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Should the app call log show incoming calls answered by the app phone or is it just outgoing?
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Yes, It will show both incoming and outgoing calls (if answered with the mobile app). 
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Mehrad B Razavi avatar image
Mehrad B Razavi answered ·
Is it going to be a feature in the near future?
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Not to my knowledge.  I can't say for sure, but I don' think they'll add this. Some outgoing call logs can be extremely large and syncing them to the phone would take up an awful lot of space. 
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