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michael-arndt asked ·

Call Recording: How long are they stored?

How many days does Ringcentral keep copies of phone recordings online? Is there anyway to access old call recordings that aren't available on the call log anymore?
call recordingsrecorded calls
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kim avatar image
kim answered ·
Recordings are automatically saved in Call Logs for up to  90 days, with up to 100,000 recordings per account. If you need to retain them longer than this, please download and save them. 

Automatic Call Recording Frequently Asked Questions
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frasca answered ·
Kim, is there way to "batch download" all recordings at the 30 day mark ?
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Hi Frasca,

There's not necessarily a way to do this at the 30 day mark, but we do have a fairly new integration with DropBox that automatically backs up your recordings.  Let us know if this works for your needs. 

Visit:    RingCentral for Dropbox
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Thanks very helpful. Are there plans to release something like this for Google Drive? I tried using Zapier but it's very cost prohibitive given how they charge per tasks.
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It's under consideration, but there are not definite plans on the road-map yet. 
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Mike, that's great...now that I have the RingCentral for Dropbox set up; what do I do now ?
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This page has all the official documentation for the feature: 

RingCentral for Dropbox

Including:

Setting up a connection between RingCentral and Dropbox

Backing up RingCentral data to Dropbox

Viewing Backup Logs
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