question

ringcentral avatar image
ringcentral asked ·

Desktop Application Version

Is there any way to know what version of the Desktop App if this crashes continuously ? Any other file to look at ? We need to make troubleshooting and is good to start knowing what version of the app.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

ringcentral avatar image
ringcentral answered ·
Thanks Mike, but we can't get the app running, that's why we need other way to look at the version.
2 comments Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

If the app won't open, then  just uninstall, and reinstall it.   If you need to find the version you are running, just view it from the Control Panel. 


1 Like 1 · ·
Yes, that is the answer I was waiting for. Thanks Mike.
0 Likes 0 · ·
mike avatar image
mike answered ·
Just click the Settings button and the next window will display the version in the lower left.  I'm not understanding your questions. If this does not answer them, please clarify. 



Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces