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Cary Stevens avatar image
Cary Stevens asked ·

4-6 Second Delay when Forwarding Calls to Cell Afterhours

When I get calls from customers afterhours, when the phones have all been simply forwarded to my cell phone, there is a solid 4-6 second delay between when they speak and when I hear them. Has anyone else experienced this? Any ideas on a solution?
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mike answered ·
That sounds a bit excessive. Can you clarify exactly how you have the forwarding set up?  Are your forwarding to your actual cell number, not using the RC Mobile app? 


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Cary Stevens answered ·
Under <Call Handling & Forwarding><After Hours>, I've selected <Unconditional Forwarding> and entered a cell phone number there. I just tried changing it to <Forward Calls> and will see if that helps tonight. Thanks.
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OK.  let us know if you still have problems. thanks
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