question

shar avatar image
shar asked ·

Desktop App Opens a New Window When a Call Comes In

I just installed the update today, and now the desktop app opens a new window when a call comes in instead of using the existing window of the desktop app. Does anyone know how to turn that off so that the call can be answered from the RingCentral for Mac window that's already open?
General Topic
1 |1000 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
mike avatar image
mike answered ·
Hi Shar, I'm moving this to a related topic. 
1 |1000 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces