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phil-c asked ·

Incoming call: multiple tabs are opened on Mac client

I've configured a RingCentral for Mac client to launch a URL on incoming call.

The problem is that the URL is opened once for each ring. If the phone rings 5 times before being answered, we'll get 5 new browser tabs.

How can I set it so that only one browser tab is opened on an incoming call?



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kim answered ·
Phil,  

I'm looking into this for you.  

Kim 
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phil-c answered ·
Using Mac client version 7.2.4
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I did some homework on this, you'll need to open a web case and it will be escalated to the right team. 
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