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coulter asked ·

Deleted call logs, lost call recordings. Any chance to recover?

I cleaned my call log which in turn removed my call recordings. There is a very important recording I need to get back. What can I do?
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mike answered ·
Sorry for the delay on your post. Do you still need help with this? if so please reply with the main number on your account. We've made this a private message so it will not be viewed publicly. 

Mike 
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coulter answered ·
Yes, I need all call recordings that were deleted restored as soon as possible, as we have to keep them for liability reasons due to the nature of our business.
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Please reply with the main number on your account and we'll try to get these restored as quickly as we can. 

Mike 
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800-381-3345
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They were purged on 8/19: 


I will have it retrieved to 1/1/2015:  
This will pull the call logs, you'll have to see if call Recordings are retrieved as well.  Let me know.

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Everything is restored. Excellent speed and service to both of you!
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Great!  Glad to hear!  Would you mind taking our 30 second survey?
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