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Creditors Discount & Audit Co asked ·

Poor line condition / out of memory

How is it possible to get a message "Poor line condition / out of memory" sending an outgoing fax on a fax machine converted to using digital lines through RingCentral?
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danno answered ·
Does the message appear in the display of the fax machine itself?
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Creditors Discount & Audit Co answered ·
It appears on the Transmission Verification Report.
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danno answered ·
That's what I thought.  Ran across this before.  How I diagnosed it was to send a test fax to a known "good" fax machine, from my machine.  That way I knew the connection was OK.  In one case, the fax machine settings had to be changed (I found them in the manual for the machine).  However, I did have one fax that wouldn't go through for one of our customers.  Even though I was able to send a fax successfully to hundreds of other customers. So many times the fax is dependent upon the receiving end.  See if that helps.
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Creditors Discount & Audit Co answered ·
Thanks. I'll check it out.
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