question

John Gallucci avatar image
John Gallucci asked ·

RingCentral for Windows crash with latest update

Can't upgrade to latest Windows app. This crash happened with Windows 7 and again with Windows 10. I have to uninstall and then install a couple versions back to get it to work. Here's the crash report:

Problem: m_externalAppLauncher != 0


Details: Exception

>>>

m_externalAppLauncher != 0

<<<

ESS::Assertion in thread main (3940) @ x:\workspace\prev_bld_all_git\src\modanoapp\ModanoApplication.h:657 in class ModanoApp::ExternalAppLaunch::CmdLauncher &__thiscall ModanoApp::ModanoApplication::GetExternalAppLauncher(void)

* Stack trace *

ESS::BaseException::GetStack

ESS::BaseException::BaseException

ModanoApp::ModanoApplication::GetExternalAppLauncher

ModanoApp::QmlIntfObject::getExternalAppCMD

ModanoApp::QmlIntfObject::qt_static_metacall

ModanoApp::QmlIntfObject::qt_metacall

QMetaObject::metacall

QV4::Script::run

QV4::QObjectWrapper::setProperty

RtlAllocateHeap

RtlAllocateHeap

malloc

QV4::Script::run

QV4::QObjectWrapper::getProperty

QQmlPropertyCache::method

QV4::QObjectMethod::callInternal

QV4::QObjectMethod::call

QV4::Runtime::callProperty

QV4::QmlExtensions::markObjects

QV4::QmlExtensions::markObjects



topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
kim avatar image
kim answered ·
merging to similar topic
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces