question

DANIELE BEASLEY avatar image
DANIELE BEASLEY asked ·

Polycom SoundStation 2W + Cisco ATA Device = Problems with # Sign

I have a Ring Central Cisco ATA device hooked to a cordless Polycom Soundstation 2W (analog) but it won't recognize when entering the "#" sign. 

Does anyone have a solution?
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

kim avatar image
kim answered ·
Is the # key broken, or just not working? RingCentral uses the # key for internal commands. So you wont be able to dial # to call your cell phone voicemail for example. 


Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

kim avatar image
kim answered ·
Please see the chart HERE to see how RingCentral uses #. 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces