question

Davide Biasco avatar image
Davide Biasco asked ·

Sending SMS from ringcentral apps

Hello
I need to send some sms to some external telephone numbers but when trying I receive this error:

Alert
Your extension does not support external text messaging. Please contact your account administrator
Is there a way to enable it? ow much do SMS cost if no bundle is activated? thanks

topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered ·
What is the phone number you want to text from? We'll take a look at your account and see if it's included, or needs enabled, etc.  I made this a private conversation so nobody else can see our conversation and your phone number. 
Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Davide Biasco avatar image
Davide Biasco answered ·
Hello
I was trying from my extension  +44 2037709404 but may want to try from other extensions
mostly I want to understand where I can manage this 
1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

It looks like it's not included in your plan type.  You'll probably want to contact your account manager to discuss what other plans might be available. 
0 Likes 0 · ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces