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blake-borowski2703 avatar image
blake-borowski2703 asked ·

Does RC sync with Google (GMail Contacts) directory yet?

Hi Mike,

Does RC sync with Google (GMail Contacts) directory yet? Note: This conversation was created from a reply on: Why doesn't my desk phone display the Company Directory?.
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mike avatar image
mike answered ·
Hi Blake. The RingCentral Desktop app does not have this feature. However if you are a Google user, you might want to take a look at the Chrome extension which will allow you to access your Google contacts.  How to use RingCentral for Google
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Mike,

We need to be able to sync all out internal and external contacts into one RC location and then have it available across any device we may use: Mobile, Desktop phone, Chrome.

Why is this fundamental aspect not part of RC?
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Hello Blake, your request is more broad than this specific discussion. Feel free to post a new "idea" topic if you wish.  How do I submit a request for a new Idea or Feature?

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austincrc1232 answered ·
Mike, We use Google Apps (contacts and Pipedrive CRM) We need this feature so we can see who is calling on the app..! Please implement it ASAP!
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Hi,  austincrc 

For 3rd party integrations, you'll want to post this request to our  Developers Community . 
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Already have, as many others have too.  This is so basic and fundamental.  Access to contacts should be device agnostic.
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Mike.. We are users... not developers... as an Official Rep on the forum do you not have any comms with developers?    RX promised this feature TWO YEARS AGO!!!!
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NO!..
I am just letting you know that we also use Pipedrive and it syncs with Google apps contacts as well....

All we (RC USERS) are asking for is to have Google Contacts available in RC on ALL devices... Ringcentral APP and VOIP phones included. Simple as that..

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