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Richard Haesemeyer avatar image
Richard Haesemeyer asked ·

Hackers using Ring Central to tramsit viruses onto people's computers?

Our Company just received a random Ring Central email with an attached document from an unknown fax number. We don't want to download the document without knowing who it is from. The Sender ID (980) 840-7256 is the only identifying information. When we called Ring Central to see if they could identify the sender, they said "Just delete it" then hung up on us.
Really?
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james.odonnell avatar image
james.odonnell answered ·
That's the Ring Central customer service we've become accustomed to.


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Richard Haesemeyer avatar image
Richard Haesemeyer answered ·
You'd think Ring Central would be alarmed that hackers were using their service to bombard recipients with viruses under the banner of RingCentral.com.  Most companies would say "Thank You" and route you immediately to someone on their IT Security team.  We are not a Ringcentral client - just a plain old email recipient who wanted to help out and make sure that if an actual RingCentral client was trying to get a fax to them that they would receive it satisfactorily.
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