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Allison McNally avatar image
Allison McNally asked ·

Cannot reset password.

Mike, I cannot reset my account password and am trapped in an endless loop of hell.  I need to speak with a human. Note: This conversation was created from a reply on: Check out our new Support Site!.
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mike answered ·
Hello  Allison McNally

The first thing to do when this occurs is clear your browsers cache and cookies. See steps here:   How do I clear my cache and cookies in my web browser?

Then go ahead and try the reset again.  Resetting your Account Password

If you still have a problem, This page has the support numbers for your account type/location. Call Support
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