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hall asked ·

Problem with user welcome message - multiple locations, one account

We have multiple locations and each location has a main number. The company number on the account is the main number for the first location we setup, which was Illinois. All our locations are in different states in the US. When we create a user, the welcome message shows the Illinois number as the company number. Can we have a modification that we can choose which number to be displayed or instead of the company number being displayed, show the line number? So instead of  "Your company number is: (###) ###-####" it would say "Your line number is (###) ###-####". It would avoid a lot of confusion and calls from irate users. Thanks.
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kim answered ·
At this time there is not a way to manually edit this. I will merge this to the correct feature request.  In the meantime you will need to e-mail your user with their Digital Line (number) and ext. 
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