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kim avatar image
kim asked ·

Incident: unable to receive inbound calls: reports of "fast busy signal" and This number is No Longer in Service.

We are investigating reports of "fast busy signal" and This number is No Longer in Service.  
The Engineering Team is aware of this and is currently working to resolve it asap.  

Please visit   http://success.ringcentral.com/ for updates.
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steve12 avatar image
steve12 answered ·
"All circuits are busy" is being reported here.
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Thank you for the update.  I'll pass that along. 

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Same issue here, NYC.  Called it in.
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Problem seems to be fixed here in NJ.

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Just checked myself, we appear to be up and running again.
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Thank you Steve. 

Others- please test now and see if it's resolved. Let me know here...
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kim avatar image
kim answered ·
Note: there are long hold times for calling into support.  We are aware of the issue and are working on resolving it immediately.

It's not necessary to call in if you don't want to wait on hold. Or you can open a web case and reference INC- 16743, but it's not necessary. 
 
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Oh. Not yet, I'll submit a ticket now. I just thought there would be a fix. Thank you!
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Let me know the case number please and I'll follow up on it for you.  
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art avatar image
art answered ·
I have had 3 reports of a fast busy signal within the last week.
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Hello Art,  There was an issue yesterday, but it was resolved.  Do you have any recent reports, from today?  
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art avatar image
art answered ·
Caller cannot get fax to go through; this is happening today.  When they try calling, now they are getting message "Call cannot be completed as dialed."  Help!
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new topic. not related to previous topic Please reference the new conversation here: Problem receiving fax.
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kim avatar image
kim answered ·
Issue seems to be resolved for some. Please test and let me know if you are still having issues
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art answered ·
Calls today are coming from 318 area code; they are able to get through to our main number but not to any of our direct dial numbers. Message is "Call cannot be complete as dialed ..."
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