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noreen avatar image
noreen asked ·

Mobile RC App Crashes after 12/7 Update

The iPhone mobile RC app crashes after the 12/7 update. As suggested by RC, I disabled RC mobile from accessing contacts. Now, the mobile app crashes about 90% of the time - about 10% it actually opens.

I have a case number, and have responded to an email from RC (on Friday and today), but have not gotten a response. Could you let me know the status of the patch for this problem? I was told RC is aware of the issue and working on a patch.
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mike avatar image
mike answered ·
Sorry, we don't have an update yet. But, since you've opened a case, you'll be notified when there's a fix or update pushed out. 
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bruce.cai answered ·
Hi Noreen,

We've published our 7.5.1 and the "non-numeric phone number" issue was fixed.
Please update your iOS app and let us know if you still experience any other issue.

Thanks.
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noreen answered ·
yes, thank you. i was notified via another RC question string. the fix seems to have resolved the issue.
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