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6268994605 asked ·

How do I transfer a call back to the main line?

I am very surprise your phone system doesn't allow the caller to transfer the phone back to the main line if no-one in the extension answered the phone call. This is a very common phone feature and your phone system doesn't have it. This causes our customers very unhappy.
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danno answered ·
The system does support this option.  I have several clients utilizing the feature.  A lot depends on the exact application.
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bjsvec answered ·
You mean from voicemail when the caller is hearing the RC user's greeting?   This can certainly be done.  Can you describe your requirements in more detail to see if we can help?
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