I've never tried Mike, but I have played around with Ubuntu a wee bit in the past. There is a program called Wine that allows you to run Windows programs in Linux. The ultimate answer is I don't know, but it would be interesting to see if it would work in Wine. I just spoke with my brother who has an extra Linux machine laying around. When he gets the chance he's going to load it to see what happens. I'll give you feedback then, but just know my brother works on manana time, so it might be awhile.
I didn't know there was a Chrome App, I'll definitely try that. I have installed the softphone app in Fedora23 using wine. It crashed almost immediately, added some msxml libraries (all I think) and that seems to have helped a bit. If I find the "magic bullet" in terms of libraries that keep it stable I'll gladly post, but ultimately I would really love RingCentral to show some love for the Linux folks out there.
This reply was created from a merged topic originally titled RingCentral App on Linux. Hi,
I found a solution by adding the extension to google mail. I'm glad you replied back because it at least show you have concern, but I have lead a support team in the past and I would highly advise you to get your support team to tell linux customers that they can still use the gmail extension.
And on top of that, if you have a google extension, why not just make a web browser-based one as well, and that would fix almost 100% compatibility issues.
We're running Linux, and the Chrome extension does work similarly to the Softphone Desktop application for Windows. However, we depend on the HUD feature in the regular Desktop app which the extension doesn't have. We need HUB for the extension asap!
Same here, I only use Linux and I can't receive escalation calls due not running the app natively. Even with the mobile app or the chrome extension it doesn't allows you to be part of HUB or group diversion due to the device type :(